Our policies

Delivery

Where we deliver:

Delivery times:

Delivery fees:

Pickup:

We contact you on the phone number you provide at checkout to arrange delivery, so please make sure it is correct.

Returns & refunds

Privacy policy

What we collect. When you order, we collect your name, email, phone number and delivery address so we can process and deliver your order and contact you about it.

Payments. Payments are processed by Paystack. Maple Skin does not see or store your card number or mobile money PIN. Paystack handles that information under its own privacy policy.

On your device. Your shopping bag is saved in your browser's local storage so it is still there when you return. We do not use advertising trackers on this site.

Sharing. We share your details only with the services needed to take payment and deliver your order (such as Paystack and delivery riders or couriers). We do not sell your personal information.

Your choices. You can ask us to correct or delete your order information, subject to any records we must keep. Contact us using the details below.

Contact:

Terms of sale

By placing an order you confirm that the details you give are accurate. Prices are shown in Ghana cedis (GH₵). Orders are confirmed once payment is received. Products are subject to availability; if an item is unavailable we will contact you to offer a replacement or a refund.

Information on this site is for shopping guidance and is not medical advice. Always read the product label and patch test new products. If you have a persistent or severe skin concern, or a known allergy, speak with a dermatologist or pharmacist first.

Product images and descriptions may differ slightly from what you receive, as manufacturers update their packaging and formulas.

Seller: